What should I do if the Mail & Deploy Designer is not opening?

Modified on Fri, 30 Aug at 2:57 PM

FIRST CREATED ON 10 Oct 2023  I  AUTHOR Emma Camacho


If the Designer is not opening in Mail & Deploy, it can hinder your ability to create and manage reports. Here’s a quick guide to help you troubleshoot and resolve this issue.



Issue:

When pressing the icon to open the Designer, nothing happens, the Mail & Deploy Designer is not opening.


Resolution:

Please download the Designer in the Management Console -> Reports -> DOWNLOAD DESIGNER




Open the designer.zip file and double-click the file Designer Installer.exe

 


Looking for Additional Guidance?


If you require more detailed information or further assistance, please visit our comprehensive Online Documentation. Our resources are designed to help you navigate all features and functionalities effectively.


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